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Webless Human Handoff

A human when you want one. Never a pushy pop-up.

Webless keeps visitors in the driver’s seat. They explore, ask, and act on their own terms. When they want a person, Webless connects them to your team wherever they work: Slack, Webex, or Microsoft Teams.

SlackWebexMicrosoft TeamsNative handoff

Your visitor, on your site

acme.com/pricing
A

Ask Acme

AI assistantConnecting… ~1 min● Elena is here
Hi! How can I help today?
Do you support Okta SSO on the Growth plan?
Yes. SAML SSO with Okta is included on Growth and above.
Great. Can I talk to someone about a 3-year contract?
Of course. Bringing in our sales team now.
Elena from Sales joined
EElena · Sales
Hi! Happy to help with a 3-year term. How many seats are you planning?
Around 200 to start.
EElena · Sales
Perfect. I’ll send a proposal today.
Ask anything…

Your team, in Slack

Slack#website-visitors
A visitor wants to talk to sales

Asking about · A 3-year contract

Context · Growth plan · Okta SSO

Page · acme.com/pricing

Join conversation✓ Elena joined
Qualified handoff

Pricing · Growth plan · Okta SSO

Visitor asked to talk about a three-year contract. Conversation context is attached.

Elena · Sales

Happy to help with a three-year term. How many seats are you planning?

Visitor · Around 200 to start.

Reply to the visitor…

Your team, in Webex

WebexWebsite visitors space
A visitor wants to talk to sales

Asking about · A 3-year contract

Context · Growth plan · Okta SSO

Page · acme.com/pricing

Join conversation✓ Elena joined
Qualified handoff

Pricing · Growth plan · Okta SSO

Visitor asked to talk about a three-year contract. Conversation context is attached.

Elena · Sales

Happy to help with a three-year term. How many seats are you planning?

Visitor · Around 200 to start.

Reply to the visitor…

Your team, in Microsoft Teams

Microsoft TeamsSales › Website visitors
A visitor wants to talk to sales

Asking about · A 3-year contract

Context · Growth plan · Okta SSO

Page · acme.com/pricing

Join conversation✓ Elena joined
Qualified handoff

Pricing · Growth plan · Okta SSO

Visitor asked to talk about a three-year contract. Conversation context is attached.

Elena · Sales

Happy to help with a three-year term. How many seats are you planning?

Visitor · Around 200 to start.

Reply to the visitor…

Your team, in the visitor session

Native handoffWebless visitor session
A visitor wants to talk to sales

Asking about · A 3-year contract

Context · Growth plan · Okta SSO

Page · acme.com/pricing

Join conversation✓ Elena joined
Qualified handoff

Pricing · Growth plan · Okta SSO

Visitor asked to talk about a three-year contract. Conversation context is attached.

Elena · Sales

Happy to help with a three-year term. How many seats are you planning?

Visitor · Around 200 to start.

Reply to the visitor…

The visitor stays on your site. Your team replies from the tool they already use.

Chat should earn its place

Pushy chat is awkward. Helpful chat gets invited.

Buyers do most of their research alone. Webless lets them, then shows up the moment they ask.

Pushy chat

  • ✕ Pops up before anyone asked
  • ✕ Gates answers behind a form
  • ✕ Hands off with no context, so buyers repeat themselves

Webless

  • ✓ Waits until the visitor asks
  • ✓ Answers and acts on its own, no form first
  • ✓ Brings in a human, with the full conversation

Wherever your team works

Reply from the tools you already use.

S Published app

Slack

Get visitor requests in a channel and reply in the thread.

Add to Slack →
W Published app

Webex

Pick up conversations right from your Webex spaces.

Add to Webex →
T Supported

Microsoft Teams

Route requests to a Teams channel and reply there.

Connect Teams →
Slack logoSlack
Microsoft Teams logoMicrosoft Teams
Webex logoWebex
Native handoff

Handoffs done right

The human picks up exactly where the agent left off.

↺

No repeat questions

Your rep sees the full conversation, the page the visitor is on, and what they asked for.

→

The right person, fast

Send sales questions to sales and support to support, by topic or team.

⇄

Reply where you work

Answer from Slack, Webex, or Teams. The visitor never leaves your site.

◷

Nobody left hanging

If no one is free, the agent keeps helping, collects details, and sets up a follow-up.

Let visitors drive. Bring in a human when it matters.

Connect Slack, Webex, or Microsoft Teams in minutes.

Qualified handoff

Keep the visitor’s context when your team takes over

A qualified handoff can connect after the Webless conversation closes. Your team receives the visitor’s context in Slack, Webex, Microsoft Teams, or through native handoff.