Webless AI Terms of Service

Last Updated: 12 August 2025 

Version: 2

Welcome to Webless AI, offered by Webless, Inc. These Terms of Service ("Terms") govern your access to and use of the AI-powered search, personalization, admin panel, analytics, chat, and content discovery platform, including APIs, software, and other related services provided by Webless AI Inc. ("Webless AI," “Webless”, "we," "us," or "our"). These Terms form a binding agreement between you ("you," "your," or "user") and Webless AI.

Please read these Terms carefully before accessing or using our Services. By accessing or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms, including any updates we may make from time to time. If you do not agree with any part of these Terms or the companion Privacy Policy, you must not use or access the Services.

If you are accessing or using the Services on behalf of a company, organization, or other legal entity ("Client"), you represent and warrant that you have the authority to bind such an entity to these Terms, and all references to "you" or "your" apply to that entity as well.

These Terms, together with the Webless AI Privacy Policy and any other legal documents incorporated by reference, constitute the entire agreement regarding your use of the Services and supersede any prior agreements or understandings.

Your continued use of the Services after any updates or modifications to these Terms constitutes your acceptance of the revised Terms.

1. Description of Services

In this Privacy Policy, the following terms have the meanings ascribed to them unless the context requires otherwise:

  • Webless AI provides AI-powered search, personalization, admin panel, analytics, chat and content discovery services designed to enhance user engagement and content relevance. These Services include the Webless AI platform, APIs, software tools, and any related features, whether accessed directly or embedded on Client websites.

  • The Services allow Clients to integrate AI-powered search and content discovery functionalities on their websites or applications, enabling end users to interact with enhanced search results, personalized recommendations, and contextual content suggestions.

  • Webless AI reserves the right to modify, update, or discontinue any part of the Services at any time, with or without notice, provided such changes do not materially reduce the functionality of previously agreed-upon Services without prior consent.

2. User Accounts and Registration

  • 2.1. Eligibility

    The Services are available exclusively to company, organization, or entity that subscribes to or uses Webless AI’s AI-powered search and content discovery Services, including embedding such Services on their websites for their end users (“Clients”). Individual end users (“Visitors”) may interact with the Services only through AI search features or other functionalities embedded on Client websites. To register an account, a Client must be a legal entity with the capacity to enter into a binding agreement, and the individual registering on behalf of the Client must be at least 16 years old and have the authority to bind the Client to these Terms. Webless AI reserves the right to refuse access to the Services to any entity or individual at its sole discretion, in accordance with applicable law.

  • 2.2. Account Creation

    Only Clients may register for an account to access the Webless AI platform, APIs, or related Services. Clients must provide accurate, current, and complete information during registration, including business contact details, billing information, and any other data necessary to establish and manage the account.

  • 2.3. Account Security

    Clients are responsible for maintaining the confidentiality and security of their account credentials, including usernames, passwords, and API keys. Clients must promptly notify Webless AI at security@webless.ai  if they suspect any unauthorized access to or use of their accounts. Webless AI is not liable for any loss, damage, or liability resulting from a Client’s failure to safeguard their account credentials.

  • 2.4. Account Responsibilities

    Clients are responsible for all activities conducted under their accounts, including those by employees, agents, or others acting on their behalf. Clients must ensure their use of the Services, including the integration and presentation of embedded Services on their websites, complies with these Terms, the Webless AI Privacy Policy, and all applicable laws and regulations. Clients must also ensure that their end users’ interactions with embedded Services comply with these Terms and applicable Client privacy notices.

  • 2.5. Account Updates

    Clients agree to keep their account information accurate and up to date. Webless AI may suspend or terminate accounts with incomplete, inaccurate, or outdated information, or if it reasonably believes the account is being used in violation of these Terms.

  • 2.6. Account Suspension and Termination

    Webless AI reserves the right to suspend or terminate any Client account, with or without prior notice, if it determines in its sole discretion that the Client has breached these Terms, engaged in fraudulent or illegal activity, violated any applicable laws, or otherwise acted in a way that could harm Webless AI, its users, or other Clients. Upon termination, Clients’ access to the Services will end, and Webless AI may delete or anonymize retained data in accordance with the Privacy Policy.

  • 2.7. API keys and Access Credentials

    Where API access is provided, Clients are responsible for keeping their API keys, tokens, or other access credentials secure. Clients must not share these credentials with unauthorized persons or expose them in publicly accessible areas. Misuse or disclosure of credentials can lead to suspension or termination of access and Client liability for any resulting damages.

  • 2.8. Monitoring and Audit Rights

    Webless AI reserves the right to monitor Client accounts and usage of the Services to ensure compliance with these Terms and applicable laws. Webless AI may perform audits or require Clients to provide information reasonably necessary to verify compliance. Clients agree to cooperate with such requests.

  • 2.9. Account Data Ownership

    Clients retain ownership of their data submitted or integrated into the Services but grant Webless AI a license to process and use such data as necessary to provide the Services, as described in the Privacy Policy and these Terms.

  • 2.10. Account Sharing and Transfer

    Clients may not assign, transfer, sublicense, or share their accounts or access credentials with third parties without Webless AI’s prior written consent, except as necessary within their organization or affiliates using the Services in compliance with these Terms.

3. Client Responsibilities

  1. Clients agree to use the Webless AI Services in compliance with all applicable laws, regulations, and these Terms of Service. Clients are responsible for ensuring that their use of the Services, including any integrations on Client websites, does not violate third-party rights or applicable legal requirements.
  2. Clients acknowledge that they act as the Data Controller for any Personal Data collected from end users (“Visitors”) through the integration of Webless AI Services on their websites or applications. Clients remain responsible for providing required privacy notices, obtaining consents, and managing data subject rights in accordance with applicable privacy laws.
  3. Clients must ensure that their embedded use of the Webless AI Services is correctly implemented and complies with the agreed specifications. Clients shall be responsible for any customization or modifications made on their implementation that affect the functionality or security of the Services.
  4. Clients shall implement reasonable security measures to protect access credentials, API keys, and any integration points with Webless AI Services. Clients must promptly notify Webless AI of any suspected security breaches or vulnerabilities related to their use of the Services.
  5. Clients are responsible for the lawfulness, accuracy, integrity, and quality of all data, content, or materials they provide or transmit via Webless AI Services. Webless AI is not liable for any such content or for any consequences arising from its use or processing.
  6. Clients agree to timely pay all fees and charges associated with their subscriptions or use of the Services as per the agreed billing terms. Clients are responsible for maintaining accurate billing information and promptly notifying Webless AI of any payment issues.
  7. Clients agree to cooperate with Webless AI in investigations of suspected breaches, security incidents, or misuse of Services. This includes providing information and reasonable access to facilities or materials necessary to resolve issues.

4. Acceptable Use Policy

  1. Client agrees to use the Webless AI Services lawfully, ethically, and in accordance with these Terms. Client shall not use the Services to: (a) violate any applicable law or regulation, including data protection, intellectual property, and export control laws; (b) Transmit, store, or otherwise process any data that is unlawful, harmful, abusive, defamatory, obscene, fraudulent, or invasive of another’s privacy or rights; (c) Upload or distribute viruses, malware, or any other harmful code or content that disrupts, damages, or interferes with the Services or other users; (d) Engage in activities that interfere with or disrupt the integrity, security, or performance of the Services or the networks connected to the Services; (e) Use the Services for unauthorized data mining, scraping, or extraction of data from Webless AI or Client platforms; (f) Input Sensitive Personal Data into AI models without explicit consent and appropriate safeguards as required under applicable law; Webless AI does not intentionally process such data; (g) Employ the AI-generated content for deceptive, harmful, or misleading purposes, including dissemination of false information or impersonation; and (h) Automate or delegate use of the Services to unauthorized third parties or unapproved software agents (bots).
  2. Webless AI reserves the right to monitor usage of the Services to ensure compliance with this Acceptable Use Policy. Webless AI may suspend or terminate access, without prior notice, for violations of this policy or any behavior detrimental to the Services, users, or third parties.
  3. Clients must promptly notify Webless AI upon becoming aware of any misuse or unauthorized use of the Services, including security breaches or violations of this Acceptable Use Policy.
  4. Clients agree to cooperate with any investigations related to misuse or violations, including providing information and access as reasonably requested by Webless AI.

5. Intellectual Property Rights

  1. All intellectual property rights, including but not limited to patents, copyrights, trademarks, trade secrets, and proprietary, in and to the Webless AI Services, platform, software, APIs content, documentation, and any related materials provided by Webless AI (Collectively, the “Webless AI Materials”) are and will remain the exclusive property of Webless AI or its licensors. No rights or licenses are granted to Clients except as expressly stated in these Terms. 
  2. Subject to full compliance with these Terms, Webless AI grants Clients a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their internal business purposes and as expressly permitted herein.
  3. Clients retain all ownership rights to the data, content, and materials they provide or submit through the Services ("Client Data"). By submitting Client Data, the Client grants Webless AI a worldwide, royalty-free, sublicensable, and transferable license to use, process, store, display, and distribute such data solely as necessary to provide the Services.
  4. Clients shall not: (a) modify, copy, republish, frame, upload, post, transmit, update, or distribute any Webless AI Materials in any way except as expressly permitted under these Terms; (b) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of the Services except where permitted by law without the possibility of contractual waiver; (c) Use the Services in any manner that infringes or misappropriates third-party intellectual property or other rights.
  5. If Clients provide suggestions, feedback, or other ideas to improve the Services, Webless AI may use such feedback without restriction or compensation to Clients.

6. Data Privacy and Security

  1. Webless AI processes Client Data in accordance with applicable data protection laws and the Webless AI Privacy Policy (available at https://www.webless.ai/privacy-policy). Webless AI acts as data processor and processes Client Data only on behalf of and according to the instructions of the Client, who acts as the data controller. 
  2. Webless AI implements reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of Client Data against unauthorized access, disclosure, alteration, or destruction. 
  3. Clients are responsible for ensuring the their use of the Services complies with applicable data privacy laws, including obtaining all necessary consents and providing appropriate notices to end users (“Visitors”) where required.
  4. Webless AI retains Client Data only for as long as necessary to provide the Services and as required by applicable law or as agreed in writing with the Client. Upon termination or expiration of the agreement, Webless AI will delete or anonymize Client Data in accordance with the signed agreement & the Privacy Policy.

7. Fee and Payment Terms

  1. Clients agree to pay all fees and charges specified in their subscription plan, service agreement, or order form (“Fees”). Except as otherwise stated, all Fees are due in advance and are non-refundable. 
  2. Webless AI reserves the right to suspend or terminate Services if payment is not received within the timeframe specified in invoices or as otherwise agreed.

8. Term and Termination

  1. These Terms commence on the date you accept them by accessing or using the Services and continue until terminated as provided herein or in your applicable service agreement or order form.
  2. Clients may terminate their subscription or use of the Services as per the terms of the applicable service agreement or order form. Termination does not relieve Clients of the obligation to pay any Fees accrued or payable prior to termination.
  3. Webless AI may terminate or suspend a Client’s access to the Services immediately, without prior notice, if the Client breaches these Terms, fails to pay Fees when due, engages in unlawful or abusive conduct, or for any other reason at Webless AI’s sole discretion.
  4. Upon termination or expiration of your use of the Services: (a) Your right to access and use the Services will end immediately; (b) Webless AI may delete or anonymize Client Data as described in the Privacy Policy; (c) Any accrued payment obligations will become immediately due; and (d) Sections of these Terms that by their nature should survive termination (e.g., intellectual property, indemnification, limitations of liability) shall continue in full force and effect.

9. Warranties and Disclaimers

  1. The Webless AI Services are provided "as is" and "as available," without any warranties of any kind, whether express, implied, statutory, or otherwise. Webless AI expressly disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  2. Webless AI does not warrant that the Services will be uninterrupted, error-free, or completely secure, nor that the results obtained from the use of the Services will be accurate or reliable.
  3. Clients are solely responsible for their use of the Services and any decisions or actions taken based on the results or outputs generated by the Services.
  4. The Services may include integrations, links, or content from third parties. Webless AI does not warrant or endorse any third-party products or services and is not responsible for their availability or performance.
  5. Except as expressly provided in these Terms, Webless AI makes no warranties and shall have no liability for any damages arising from your use of or inability to use the Services.

10. Indemnification

  1. Clients agree to indemnify, defend, and hold harmless Webless AI, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees: arising out of or related to: (a) Your use of the Services or violation of these Terms; (b) Any breach by you of any representation or warranty made herein; (c) Your violation of any applicable law, regulation, or third-party rights; (d) Any content or data you provide or transmit through the Services; and (e) Any claim that your use of the Services infringes or misappropriates any intellectual property or other rights of a third party.
  2. Webless AI will promptly notify you of any claim subject to indemnification and will cooperate with you, at your expense, in the defense or settlement of such claim. You shall not settle any claim without Webless AI’s prior written consent, which shall not be unreasonably withheld.

11. Limitation of Liability

  1. To the fullest extent permitted by law, Webless AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, use, goodwill, or business interruption, arising out of or related to the use or inability to use the Services, even if Webless AI has been advised of the possibility of such damages.
  2. Webless AI’s total aggregate liability to the Client for any and all claims, damages, or causes of action arising out of or relating to these Terms or the Services shall not exceed the amount of Fees paid by the Client to Webless AI during the three (3) months preceding the event giving rise to the claim.
  3. The limitations in this section shall not apply to damages resulting from: (a) a party’s gross negligence or wilful misconduct; (b) claims related to bodily injury or death; or (c) any other liabilities that cannot be limited or excluded by applicable law.
  4. Clients acknowledge and agree that they use the Services at their own risk and that Webless AI does not guarantee any particular outcome or results from the use of the Services.

12. Governing Law and Dispute Resolution

  1. These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles.
  2. In the event of any dispute, claim, or controversy arising out of or relating to the Services or these Terms, the parties agree to first attempt to resolve the matter through good faith negotiations and informal discussions.
  3. If the dispute cannot be resolved informally within thirty (30) days, either party may submit the dispute to binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator, mutually appointed by the Parties. The arbitration shall take place in Delaware, United States, and the arbitration proceeding shall be conducted in English.
  4. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent unauthorized use or disclosure of its intellectual property or confidential information. To the maximum extent permitted by applicable law, the parties waive any right to a trial by jury or to participate in a class action or representative proceeding.

13. Miscellaneous

  1. These Terms, together with the Privacy Policy and any other legal notices or agreements referenced herein, constitute the entire agreement between you and Webless AI regarding your use of the Services, superseding any prior agreements or understandings.
  2. Webless AI may update or modify these Terms from time to time. We will provide notice of any material changes by posting the updated Terms on our website or via email. Continued use of the Services after such changes indicates your acceptance of the revised Terms.
  3. Clients may not assign or transfer their rights or obligations under these Terms without prior written consent from Webless AI. Webless AI may assign or transfer its rights and obligations without restriction.
  4. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
  5. No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right, nor shall any single or partial exercise of any right preclude any other or further exercise of that right.
  6. Webless AI shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labour disputes, or governmental actions.
  7. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Webless AI.
  8. For any questions, notices, or other communications regarding these Terms, please contact Webless AI at: security@webless.ai