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How it works

Understand. Act. Hand off. Learn.

Grounded in your content

Every agent is built on Webless AI Search, so it understands what visitors mean and answers only from your verified content: web pages, docs, PDFs, and videos.

No invented answers and no off-brand replies. The same guardrails that power search keep every agent accurate.

Takes the next step in your systems

Agents don't stop at an answer. They qualify leads, generate quotes, book meetings, complete security questionnaires, and resolve support questions.

Results write back to the tools your team already uses, like HubSpot, Salesforce, and Clay, so nothing gets re-keyed.

Humans in the loop when it matters

When a conversation needs a person, agents route it to Slack, Microsoft Teams, or Webex Contact Center with the full transcript and visitor context.

Your team picks up exactly where the agent left off, without asking the visitor to start over.

Every conversation becomes insight

See what visitors ask, which agent actions convert, and where content gaps slow them down.

Those insights feed Content Whitespace Analytics and AEO, so you get better answers on your site and better visibility in AI engines like ChatGPT and Perplexity.

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Real impact

Why teams add agents

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Convert more of your traffic

Turn questions into qualified leads, quotes, and booked demos

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Deflect routine tickets

Resolve common questions before they reach your queue

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Respond in seconds, 24/7

Every visitor gets an answer and a next step, any hour

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Never lose context

Handoffs carry the full conversation to your team

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Capabilities

Everything an agent needs to get work done

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Agent analytics

Track conversations, completed actions, handoffs, and conversions to see exactly what each agent delivers.

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Agent testing sandbox

Test conversations, review answers, and tune actions before an agent goes live on your site.

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Guided next steps

Agents suggest the most useful next move based on what the visitor asked, keeping every conversation moving forward.

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Actions & CTAs

Book a meeting, capture a lead, generate a quote, or open a ticket, triggered by intent rather than a static button.

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50+ languages

Agents respond in the visitor's language, so every market gets the same quality of answer and action.

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Brand voice & guardrails

Set tone, format, and boundaries for each agent so every reply sounds like your brand and stays on topic.

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Human handoff

Route conversations to Slack, Microsoft Teams, or Webex Contact Center with the full transcript attached.

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LLM failover

Automatically switch to backup models during an outage so agents keep answering and acting.

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Scoped permissions

Agents can only take the actions you enable, with rate limits and abuse protection built in.

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CRM & form write-back

Send captured leads and conversation context to HubSpot, Salesforce, and Clay automatically.

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Callable by AI agents (MCP)

Expose your agents through the Webless MCP server so assistants like ChatGPT and Claude can use them too.

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Conversation memory

Agents keep context across a session, so visitors never have to repeat themselves.

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Secure by design

Webless Security/Governance
‍SOC2 Type 2 & ISO 27001 Certified

AICPA SOC 2 compliance certificate

SOC 2 Type II Compliant

Secure. Reliable. Verified. Independently audited to meet the highest standards for data security, availability, and confidentiality.

Webless ISO 27001 compliance certification

ISO 27001 Certified

Global Standard in Security. Certified to safeguard your data with internationally recognized information security management practices.

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Role-based access and VPC deployment

Deployed entirely within our VPC with role-based access control for robust data security and privacy, ensuring that your users can access accurate, secure, and compliant data without risk of unauthorized exposure.

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LLM processing

We leverage Amazon Bedrock's on-demand models on our infrastructure for LLM processing to ensure data confidentiality, eliminating external data exposure during data ingestion.

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Multi-prompt agent architecture

A modular design integrating task-specific prompts, external tools, and validation mechanisms to ensure secure, controlled, and compliant responses, aligning with governance best practices.

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Hallucination minimization

Leveraging Retrieval-Augmented Generation (RAG) with validation and context-aware reasoning to ensure secure, compliant, and trustworthy responses, reducing misinformation and enhancing data governance.

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Scalable and compliant AI workflow

A fully integrated, scalable system designed to enforce strict data governance, privacy, and security standards, ensuring regulatory compliance and trustworthy AI operations.

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Scoped, auditable agent actions

Agents only take the actions you enable, and every action is logged so your team can review what happened and why.

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Use cases

An agent for every outcome

Sales & pipeline

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Qualify visitors, generate quotes, and book demos automatically

Support & success

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Troubleshoot issues and resolve tickets before they reach your queue

Security & procurement

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Complete security questionnaires and answer compliance questions instantly

Your front door is open. Put an agent behind it.

Start with AI Search, add agents for every outcome, and get found by the AI engines your buyers already use.